Relax, you’re going to love it. Let’s start by making it all about you. Give us a few basic details and tell Tribe what you’re into.
Haven't received that all important Tribe Card and ID number yet? Contact your HR team directly to get it all straightened out.
Your Information and Privacy
Third Party Content
This site will contain some content which does not come from Virgin Tribe, whether such content is posted by users or otherwise comes from anyone other than Virgin Tribe (together, "Third Party Content"). This Third Party Content is not approved by Virgin Tribe. We have to state that any views expressed in such Third Party Content may not represent the views of Virgin Tribe and that Virgin Tribe shall not be responsible or liable for any Third Party Content or for the consequences of the use of it.
We will include on the site Third Party Content that is personal opinion and political or controversial in its nature. These views do not necessarily reflect the views of Virgin Tribe and we cannot accept any responsibility for those views.
We may keep an eye on Third Party Content from time to time but please note that we have no obligation to police it. If we have any concerns, we may remove Third Party Content from the site with or without notice.
If you have any concerns about content appearing on this site, please click here to contact Virgin Tribe.
This site may only be accessed if you have a valid Virgin Tribe Number. The site contains a lot of useful information about the Virgin brand and what makes us unique so we ask that you don’t share this information with anyone who is not a part of the Virgin group. If you find any article informative or interesting, the site will allow you to share the article with any person who has a valid Virgin email address.
You the user must bear sole responsibility for the content which you post on the site and not post anything unless you have permission and authority to do so. Please do not post User Content unless you have all appropriate consents and permissions to do so. For example (1) if the photo is taken by someone else (e.g. a photographer), they have given their permission for it to be uploaded to Virgin Tribe or (2) if a picture you want to post includes an individual, please make sure the individual has consented to you posting it on Virgin Tribe. In each case you should ensure that the third party understands that people from the Virgin Group will see it and may use that content. By posting User Content, we have to assume that you are warranting that you have the permission and authority to do so and that, if at any point you no longer have that permission and authority, you will remove the User Content. You will also have to hold us harmless to the extent that we do suffer any loss we suffer as a result of User Content posted on the site.
In posting User Content to the site, you are basically granting to Virgin Tribe an irrevocable, perpetual, royalty-free, non-exclusive, worldwide, transferable licence to publish, display, copy, modify, create derivative works from and distribute the User Content on the site. You're also granting Virgin Tribe the licence to use the User Content in any way for the purpose of publicising the site and to grant sub-licences on the same basis. This licence will terminate when you remove the relevant User Content from the site.
We may keep an eye on User Content from time to time but please note that we don't have any obligation to police it. We may remove or block access to any User Content at any time without notice. For example, we may do this where we reasonably believe that someone has broken the law, e.g. infringed a third party's intellectual property rights or breached a duty of confidentiality. We can bear no liability in respect of any loss or damage suffered as a result of any of these actions.
The following section - User Code of Conduct - gives you our common sense guidelines for how to contribute to the site in order to avoid causing harm or offence to yourself and others and to avoid having your User Content removed.
If you have any concerns about content appearing on this site, please click here to contact Virgin Tribe.
User Code of Conduct
We at Virgin Tribe are excited about users being able to communicate with each other and share ideas. However, we want all our users to be able to feel safe and at ease whilst using our site. The best way of addressing this balance is to have a user code of conduct.
So if we believe that a user's behaviour is likely to cause offence or harm to other users or to Virgin, or is otherwise unacceptable, we may issue that user with a warning. In addition, we may need to remove any content which they have shared or posted up on the site. We will try to give that user warnings through the flag and probation system outlined above but we're not obliged to give the user that notice.
To protect our users and the reputation of the site, we may keep an eye on the interaction between users from time to time but please note that we have no obligation to police it.
Virgin Tribe cannot take responsibility or liability for the conduct of any person who uses our site. In addition, Virgin Tribe is not responsible or liable for any loss or damage suffered as a result of the use of our site.
We ask that in using this site you show respect for other users and the property of others.
- to behave in a respectful way to all other users.
- not to post or otherwise make available content which is, in our view, likely to impair others' enjoyment of this site.
- not to breach the law or encourage a breach of the law.
- not to post or otherwise make available content which is, in our view, abusive, offensive, defamatory, obscene, pornographic or of a sexual nature, illegal, threatening, intimidating, in breach of privacy, confidentiality or third party rights or otherwise unacceptable.
- not to post or otherwise make available content which, in our view, portrays unacceptable violence.
- not to behave in a way which is threatening, intimidating, harassing or bullying, offensive, abusive, defamatory, discriminatory or demeaning or to stalk or violate the rights of others including individuals' privacy rights.
- not to do, cause or permit anything to be done that may infringe, damage or interfere with any copyright, moral rights, performing rights, design rights, trade mark rights or other proprietary or intellectual property rights of Virgin Tribe, any other Virgin company, their respective licensors or any third party.
- to only upload content which is an original work created by you.
- not to share any information which is confidential to any other person.
- not do anything which will or might damage, interfere with, disrupt access to, overburden, interrupt or impair the functionality of the site, the materials available on the site or any software or hardware.
- not to obtain or attempt to obtain unauthorised access to the site, any part of it or any private or member account areas.
- not to obtain or seek to obtain personal information, confidential information or passwords from any other person.
- not to circumvent or attempt to circumvent any filters we may use on this site.
- not to do anything which may cause any liability for Virgin Tribe or any other Virgin company.
- not to distort or misrepresent any individual or thing .
- not to register as or on behalf of anyone else, impersonate anyone else, seek to take on a false identity or misrepresent yourself, your identity or your age.
- not post or otherwise make available content containing financial information (such as account, credit or debit card details) or information which identifies an individual personally or is capable of identifying an individual personally (such as names, phone numbers, email addresses or postal addresses) .
- not to advertise, promote or endorse any goods or services and
- not use our site to send any chain letters, junk mail, 'spamming' material or any other form of bulk communication.
We may terminate your registration for any reason at any time. Upon termination, you will cease to use the site. you may terminate your registration by contacting us through the Contact Us tool.
Virgin Tribe Reviews
Reviews posted on our site don't necessarily represent the views of Virgin Tribe or the Virgin Group. Any positive or other review of any venue, restaurant, hotel, museum, or otherwise does not constitute a recommendation, endorsement or guarantee by Virgin Tribe and we make no representation as to quality. All ratings are intended as a guideline only and we do not guarantee their accuracy.
Prices, menus, hotel amenities and other indicators in any review published by us are accurate as at the date of going to press, but are subject to change. We make no guarantee that any such information, or information in reviews posted by other users, will be accurate or up to date at the time you read it. Always review travel advice from the Foreign and Commonwealth Office before you decide to visit an international destination.
Virgin will not be responsible or liable for any injury, loss or damage incurred or suffered as a result of any review. This paragraph should be read in accordance with applicable local laws.
Our legal eagles have said that we need to include this paragraph which basically protects Virgin against people suing us for something bad happening:
All text, graphics, audio, video or image files, content, software, applications and information displayed on or available from this site, and all copyright, trade mark rights, design rights and other intellectual property rights in them (together, the "Proprietary Content") are the property of Virgin Tribe, Virgin Enterprises Limited, London, Geneva Branch (VEL) other Virgin companies, our users, suppliers or licensors. This includes, without limitation, the Virgin brand, the organisation and lay-out of the site and the underlying software that is owned by us, other Virgin companies, our users, suppliers or licensors.
Our brand is what makes us special and unique so we ask your help in protecting our Proprietary Content including, without limitation, photographs on the site by not sharing it (digitally or otherwise) with anyone outside of the Virgin group. If you are not sure whether you should be sharing it with a particular person, please contact the Webmaster in advance and we will get back to you. We will not be responsible for any losses resulting from use of any Proprietary Content. You may use the Proprietary Content, provided (1) it is in line with these terms and (2) please remember that you must still comply with the terms of your respective brand licences. If you are in any doubt, please check with your licensor before making use of any Proprietary Content.
Links to Other Sites
Virgin Tribe provides, amongst other things, links to other Virgin companies' websites. Our site also contains links to other third party websites, resources, advertisements or sponsorships.
We reserve the right to remove a link at any time.
When using www.tribe.virgin.com, you may get pop-ups occasionally. We use these for many reasons, like competition entry forms and questionnaires to help us improve our service to you. Pop-up boxes from Virgin Tribe are clearly marked with a heading from Virgin Tribe.
You might also get pop-up boxes from other Virgin companies. Again you should be able to identify these, as they should be marked with a heading from the relevant Virgin company.
You might also get pop-up ads from third parties. These may appear due to software you have installed, deliberately or unknowingly, on your computer. Unfortunately, Virgin Tribe cannot control these pop-up boxes because they haven't come from us.
If you have trouble using our website with certain web browsers or other software or if you want to let us know how we can improve accessibility, please let us know by clicking here to contact Virgin Tribe. We appreciate your feedback and your suggestions will help us to improve our service to you.
Site information and downtime
This site may be unavailable occasionally for maintenance, updating or otherwise. Where this happens we apologise for any inconvenience caused. However, Virgin Tribe shall not be liable for any loss, damages or inconvenience resulting from such unavailability.
At Virgin Tribe we take great care in seeking to present accurate, transparent and useful information to you as a user. However, there is content on this site which is not generated by us, for example Third Party Content, as described above. Therefore, we should let you know that information on this site might be out of date, incomplete, contain some errors or be in some way unreliable. Just to be sure, please check any information obtained from this site before acting upon it in any way.
Please note that we may make changes to the site, its functions and services from time to time.
Offer Codes and Discounts
Unless otherwise states on the offer or code, these offers and codes are provided to Virgin Tribe solely for their use on the site and should not be posted elsewhere. Sharing offers and codes outside of the site is strictly prohibited and may lead to the closure of an account.
If you have a dispute with one or more vendors or other third parties, you release Virgin Tribe ) (and its officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
We may feature special offers. Some of these special offers will be limited in terms of inventory and/or time. When offers have limited inventory, We may require that you register for the offer and may require reservations for the special offer. The terms of the reservation may require that you purchase the good or service within a certain period of time. you will receive one reward only for a special offer, regardless of the number of reservations you may make or attempt to make. The terms of the reservation may also impose a charge in the event you do not complete the transaction. There may be other conditions associated with special offers and reservations. Some special offers commence and end at certain times. We will make reasonable efforts to make sure its timekeeping is correct, and our timekeeping, not any external timekeeper, will determine when offers start and stop. you agree to accept the results of the special offer reservations and our administration and outcome of the reservation system for special offers. We reserve the right to not award a special offer reservation to you if: (a) you did not take all steps necessary to qualify to receive the special offer reservation; (b) you attempted (in our sole discretion) to reserve by methods that contravene our reservation system and special offer rules; (c) otherwise violated special offer rules.
In the event that the special offer reservation system malfunctions or there are other problems with a special offer involving, by way of example but not by way of limitation, an error in the number of available offers whether caused by a technical (hardware or software) error or by human error, We reserve the right to cancel the special offer, not recognise any reservations, and/or reverse any transaction or benefits it may have awarded.
Due to excessive demand for some special offers, there can be technical systems failures. We are not liable for any losses due to such technical failures. We are not liable for computer, internet service providers, and internet failures that you may experience in general, and specifically as such failures relate to your attempts to reserve a special offer.
The pricing of services and products featured in special offers may be extremely favorable. you agree that should you purchase such services or products, you will not do so for personal economic gain or to re-sell such services or products.
Whilst we endeavour to ensure all discounts and offers work as expected, from time to time codes, discounts and links may not work. Virgin Tribe makes no guarantee that the offer will work and if the offer does not work as expected users are recommended not to purchase, as Virgin Tribe will not be liable to honour any previously advertised discount.
Other Limitation of Liability
It is important to note that using the internet does have its dangers. Our aim is to ensure a fast, reliable and secure service and to protect your personal information. However we cannot take responsibility for:
- any breach of security of www.tribe.virgin.com;
- any damage, loss or corruption of any data, information or material;
- any viruses or other malicious programs that may infect your computer equipment or other property; and/or
- any breach of security by hackers in relation to www.tribe.virgin.com
Virgin Tribe and the other Virgin companies won't be liable for any special, indirect, incidental, consequential or economic loss (or for any exemplary or punitive damages) in connection with the use of www.Virgin Tribe or any other site. The same applies for the employees, officers, directors, representatives and agents of Virgin Tribe and/or the other Virgin companies. This section only applies to the extent that it can in accordance with applicable laws.
Law and Jurisdiction
As a user, the laws of your location may apply to your online dealings with www.tribe.virgin.com and you may have additional legal rights and/or obligations than those provided under English law. We always recommend that you should seek local legal advice, however we would encourage you to speak to us if you have any concerns to see if they can be resolved.
Other terms — a final word from our lawyers
Finally — If in doubt, talk to us
c/o Virgin Management Limited
The Battleship Building
179 Harrow Road
London W2 6NB
If you have any queries, comments or complaints regarding the websites of any other Virgin companies or the products or services you receive from them, then please contact them directly.
If you would like to go straight to our cookie information, click here.
Here at Virgin Tribe (part of Virgin Management Limited) (“Virgin Tribe” "we" or "us"), we take your privacy seriously. We're committed to protecting the privacy of any personal information you give us. We will comply with the UK's Data Protection Act 1998 and related UK legislation. We are registered on the public register of data controllers maintained by the Information Commissioner in the UK.
We have a philosophy here about the way we use your consent to be contacted (if you give us that consent). If you hear from us, we will always aim to be respectful, relevant and appropriate. If at any time you don't feel we've lived up to our philosophy, please let us know straight away by getting in touch with us.
This policy may change from time to time and, if it does, the up-to-date version will always be available on the Virgin Tribe site. Please note that by continuing to use the Virgin Tribe site you are agreeing to any updated versions.
We use "cookies" to store and collect information regarding your use of our site. Cookies are small pieces of information stored by the browser on your computer's hard drive. They send the information stored on them back to our web server when you access our site. These cookies enable us to load the site in such a way as to reflect your personal preferences (based on your previous browsing on Virgin Tribe as well as keywords we may be able to gather from the URLs of webpages from which you accessed Virgin Tribe, your IP address and any search engine used to reach Virgin Tribe). We use these cookies to improve your experience on our site and recommend content that may be of interest to you. You can find out more about cookies at www.allaboutcookies.org and more about the cookies we use below.
What cookies do we use?
We only set a few cookies ourselves, but when we include content from other sites (like Facebook or Twitter), they also get the opportunity to set cookies, to help them serve their content better. We've broken down the main uses of cookies you'll see on the site below, and what they are used for, but we can't guarantee that we'll have listed every cookie you might get from a third party - they can change them at any time as their needs change.
The Virgin cookie:
- Contains a random ID
- This id is then used to store information about your browsing history on Virgin Tribe
- Uses an encrypted section of the cookie to ensure that no other user can "simulate" your cookie and impersonate you
- Has an expiry of 30 days
For more information please get in touch with the webmaster at the address below:
c/o Virgin Management Limited
The Battleship Building
179 Harrow Road
London W2 6NB
Cookies for Measuring Web Traffic
Cookies for Content
We include content from other sites in our updates, most notably YouTube videos. When we do this, YouTube may store cookies in order to track how people are watching videos from their site.
What other information will we collect?
When you register on the site we will collect your name, email address, user name, geographical region and password. When you want to use other functions on the site you may be asked to provide further information such as your address or date of birth depending on the function you require.
Will we use your information for marketing?
We may display offers, promotions, products or services on the site which we think will interest you based upon the information we collect from your cookies.
With the exception of registration emails or emails relating to the status of the site, we will not send unsolicited emails to registered users of Tribe without consent. Additionally, users may choose to receive Tribe correspondence, including email reminders of specific vendor offers, or offers we think might interest you and Tribe newsletters. The "my account" channel on the site displays the correspondence you’ve elected to receive, and provides the option to unsubscribe from future Tribe related emails.
How else will we use your information?
We may also use your information for the following purposes:
- To help provide relevant content to you, including local offers, events and competitions
- To carry out surveys and to analyse our member base - ultimately we want to ensure that www.tribe.virgin.com provides everything that you - The Virgin Tribe - is looking for
- To check whether you are eligible for a competition and to contact you if you win
- To comply with the law
- As we feel is necessary to prevent illegal activity or to protect our interests or the interests of the Virgin companies
And we won't keep hold of your personal information for longer than is reasonably necessary or required by law.
To enable us to continue to make Tribe even better, we will provide regular reports to the Virgin companies. All information contained in these reports will be anonymous. It will not include individual transaction data or any personal data that you voluntarily share with Tribe.
Will we share your information with anyone else?
- We are required to do so to comply with the law or with the directions of the courts or other authorities
- We feel it is reasonably necessary to prevent illegal activity or to protect our interests
- Other Virgin companies products and services may interest you
- It helps our trusted third party service providers to provide and improve our service to you or to carry out surveys and user analysis to understand your needs and preferences. We require these service providers to keep your personal information safe and secure. These trusted third parties would only be permitted to use your personal information for the purposes we specify.
We may share some broader statistics and customer profiling information with third parties and other Virgin companies - but we'll keep it anonymous, so you won't be identifiable from that data.
We won't rent or sell our users’ details to any other organisation or individual.
What if you post information on our site?
This means your User Content:
Won't have its usage and circulation limited as described in the sections of this policy above headed 'Will we use your information for marketing?', 'How else will we use your information?' and 'Will we share your information with anyone else?'
Won't be protected as described in the section of this policy below headed 'Will we be transferring any personal information outside the EU?'
Won't be held securely as described in the section of this policy below headed 'Keeping your information safe'
We are obliged by our legal eagles to state that neither Virgin Tribe nor any other Virgin company will be liable to you or to any third party for any loss or damage resulting from any User Content posted on the Virgin Tribe site.
Please read our Terms and Conditions for more information about posting User Content. If you register on the site, you'll need to comply with our Terms and Conditions.
If you have any concerns about User Content appearing on this site, please Contact Us.
How will we make sure our site is secure?
We follow strict security procedures as to how your personal information is stored and used, and who sees it, to help stop any unauthorised person getting hold of it. All personal information you register on this site will be located behind a firewall. We take security extremely seriously but as no system is 100% secure, we can't completely guarantee the protection of your personal information, any more than any other organisation can. So we can't accept any liability for the loss, theft or misuse of the personal information which you've registered on this website if there is a security breach. If you submit a business proposal to us, your business proposal information will be held subject to the terms and conditions of the Business Proposal Submission Agreement.
Will we be transferring any personal information outside the EU?
Countries outside the European Union may have a lower standard of protection for personal information than that required by EU data protection laws. If we need to transfer your data to a company based outside the EU (e.g. if our hosting company is based in the US), we'll take steps to make sure your personal data is handled in line with EU law.
What about personal information relating to minors?
Protecting the online privacy of children is especially important. If you are under 18 years old, please do not provide us with your name, contact details or any other information about yourself. To find out more, please read our Terms and Conditions.
Are you protected by this policy outside Virgin Tribe?
Our site contains links to other websites. Obviously, we don't have any control over them and take no responsibility for any information you give them. Other sites have different privacy and security policies and terms and conditions, which we advise you to read.
How you can access your information
You can request, at any time, access to the personal information we hold about you. You can write to us at the following address requesting access to your personal information.
c/o Virgin Management Limited
The Battleship Building
179 Harrow Road
London W2 6NB
You are entitled to be told by us whether we or someone else on our behalf is processing your personal information; what personal information we hold; details of the purposes for the processing of your personal information; and details of any third party with whom your personal information has been shared. (We may charge a small admin fee for providing this information). You can also request that we correct any personal information which we hold about you where it is inaccurate.
Sometimes you may be asked to provide proof of identity before we show you your personal information - that's so we can prevent unauthorised access.
At any time users can access their personal information, including email alerts preferences to make edits in the "My Info" section of the website and therefore opt out of Tribe-related correspondence.
In addition, a registered user who wishes that their personal information, including email address to be completely removed from the Virgin Tribe database should use the Contact Us page. We will respond to your request within ten  business days. An individual's complete removal of his or her personal information from the database negates that individual's ability to login to Virgin Tribe.
Talk to us
This policy was last updated on 3rd September 2014